A few notes about shipping:
-We do not have a working relationship with USPS. With that said, once our orders are taken to the post office, we have little control (aside from tracking the package) over the route or time it takes a package to be delivered. While nearly all items arrive quickly and without issue, occasionally USPS drops the ball and sends your package on a trip of it's own. We get as frustrated by this as you do. Please know that if we could hand deliver each and every one of our orders, we would.
-We cannot accept responsibility for packages that appear, through tracking, as delivered but are presumably stolen from mailboxes or doorsteps.
-Please make sure the address you provide us with is correct. We cannot replace merchandise that was shipped to the wrong address if the address provided to us is no longer your address.
DOMESTIC SHIPPING: We ship a couple of times a week via USPS and offer tracking on all domestic orders. Domestic orders typically arrive within 2-3 days once shipped.
INTERNATIONAL SHIPPING: We also ship internationally, to everywhere in the world. Shipping cost, however, is for postage alone. Packages may be subject to customs or duties upon arrival in country. Please note that most international packages will be sent via First Class International Mail which does not include tracking or delivery confirmation. Shipping times vary depending on location, time of year and local postal service. On average, packages should arrive in 2-4 weeks. International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs; unfortunately The Bee & The Fox has no control over this.
On regular priced shirts, we do offer exchanges. You can exchange your unworn, unwashed shirt by sending it back to:
The Bee & The Fox
PO Box 5409
San Clemente CA 92674
Please include a note with your original order number, the size you’d like to return for, your shipping address, and $5 to cover the cost of shipping. Also, please be mindful of how you package the items you are exchanging and consider enclosing t-shirts in tissue paper or a plastic bag so they are not damaged upon opening.
Also, please note that UPS / FED EX do not deliver to PO boxes. Please send via USPS.
Please be aware that the style and size you are requesting to exchange for must be in-stock in order for us to meet your request. Feel free to message us beforehand to check on our current inventory or request that something be set aside.
Sorry but we cannot accept refunds or exchanges on one-of-a-kind vintage goods / home pieces. All sales final on vintage items. All sales are also final on limited edition released shirts and shirts that have been placed on sale.
Custom and personalized orders
Due to the cost involved we unfortunately do not offer any custom services. Our apologies.
Within each item description we offer sizing recommendations. While we do accept exchanges, we urge each customer to read the recommendations prior to ordering to alleviate the need of sending an item back for a different tee. Not every tee is the same, so please read recommendations for each tee.
We recommend washing our tees on the delicate cycle with cold water and tumbling dry on low. Shirts that are printed on 100% cotton tees may appear slightly faded after washing; in actuality this is the cotton fibers underneath the black ink that tend to stand up after being placed in the wash.
If you're interested in wholesale, please email us: firstname.lastname@example.org.
Gift wrapping and packaging
Due to the volume of orders we receive as well as the fact we prefer to ship same or next day, we do not offer gift wrap. We will, however, include a note with your order. Please attach a note with your order letting us know what you would like the note to read.